MSC 02 1530
SRC Commons
1 University of New Mexico
Albuquerque, NM 87131
Phone: 505-277-2606
Fax: 505-277-4712
reshalls@unm.edu
A Contract Cancellation occurs before the first day of your housing contract. There are variety of cancellation fees that you may incur when you cancel your housing contract. Please review important cancellation information and see a detailed list of applicable cancellation fees on The UNM Residence Hall Rates - Rates and Payment Schedule. All contract cancellations must be submitted in writing via mail, submission in person, or email from your student UNM email account. Cancellations must include your full name, your student ID#, and your intent to cancel your contract. RLSH will respond to your cancellation request with a confirmation email. The email will either confirm that we have received your cancellation request or it may let you know that you have left some important information out of your request, and that you should respond with the missing information so that we can complete the cancellation. Once we have received all of the pertinent information, we will cancel your contract and place any applicable charges or refunds onto your UNM Bursars Account. Please contact the Bursar at 505-277-5363 to arrange for receipt of funds.
A Contract Release occurs after the beginning of your housing contract. The fall housing contract is for the full academic year (August through May). We highly recommend that you speak with your Community Director before submitting a Contract Release Form and/or beginning the appeal process.
To be released from your current housing contract you will need to complete a Contract Release Form. Contract Release forms can be completed at the SRC Commons Customer Service Desk, Monday through Friday, 8:00 a.m. to 5:00 p.m. Upon Contract Release approval, you must arrange an RA check out of your room. Once we receive all of the paperwork from your check-out and have confirmed that you have returned your keys to your room, we will place all applicable fees and charges/refunds onto your Bursar Account. Failure to arrange a complete RA check-out of your room will result in additional fees and a delay in any refund you may be receiving. For current Contract Release fees and charge schedules, please refer to the Rates and Payments schedule available on this website (see link above), or at the SRC Commons Customer Service Desk.
RLSH will accept written appeal requests for contract release charges only for the following reasons:
Appropriate documentation includes items such as, but is not limited to, signed medical documents on official letterhead that includes the physician’s identification number and contact information; evidence of loss of parent or guardian. Financial or community behavior based requests will not be considered.
Appeal Requests may be submitted in person at the SRC Commons Customer Service Desk, via email with attachments to reshalls@unm.edu, or via mail to Contract Release Appeals, Residence Life and Student Housing, MSC02 1530, 1 University of New Mexico, Albuquerque NM 87131-0001. All Appeal Requests must include the following or will not be considered:
Any resident with an academic year contract, and who would like to move out of the residence halls after the end of the fall term, can petition for a release from their Spring Housing Charges provided that they have a qualified reason with supporting documentation for releasing their contract.
Qualified housing contract releases include when you...
All other reasons for releasing your contract are not considered qualified.
Please be aware that you must always:
Failure to complete the Spring Contract Release Form prior to November 30th will result in a $200.00 Late Contract Release fee which will be charged to your Bursars Account. The Late Release Fee applies to qualified and non-qualified releases. Residents who choose to release the spring portion of their housing contract and do not qualify for release without charges, are charged 40% of the remainder of their Contract. Depending on the date of release, daily or weekly charges may also be assessed. Please click here for more details on how to Petition from Spring Charges.