UNM Housing Coronavirus (COVID-19) Information

Following COVID Safe Practices for the wellbeing will impact the on-campus living experience. We encourage all students to review the information on the page to gain a full understanding of the actions RLSH is taking to assure the ongoing safety of the residential community and the entire UNM community.

We want to be transparent and fully acknowledge that living on campus throughout this pandemic is drastically different than what many may have hoped for when they chose to live on campus. There are limits on gatherings and guests, and all students are living in single rooms, so we encourage studnts to be communicative in they feeling isolated or lonely— we can help connect you to your peers and others on campus. We believe that by working together we can create and maintain a safer environment for all our Resident Lobos and still have a uinquely on-campus living experience.  

* The contents of this page will be continually updated to reflect any new information that becomes available. *

If you have additional questions about the information below, please visit our Frequently Asked Questions page, linked on the right, before contacting the SRC Help Desk. If you still have questions after reviewing that page, please contact the SRC Help Desk at housing@unm.edu.

 

UPDATES: 

January 5, 2021 - Coming back for Spring 21

As always, our priority is to provide information in a concise and clear fashion. In welcoming our Lobos back to the lair, we are providing some examples of timely instruction and expectations related to Coronavirus to make the transistion back as comfortable as possible.

For our complete listing of Spring 2021 COVID Expectations, CLICK HERE.

 

This spring, the move-in process has been designed to limit the number of people in each space and hopefully reduce interactions between residents, and to do our best to separate out-of-state students from in-state students. Students will need to arrive, check-in, and move-in to their assigned space during their selected time block.

We will have two time-blocks during the move-in days allocated (which are outlined below): 9A-1P, 1P5P. We will be allowing a maximum of 10% of the building occupancy to move-in during each timeslot. Out-of-State students will need to select a timeslot between Monday, January 11 and Wednesday, January 13. We are asking out-of-state students to return early enough that they can immediately begin their self-monitoring period within the residence halls.

In-State students will need to select a timeslot between Thursday, January 14 and Sunday, January 17. We are asking in-state students to wait to move into campus to give a window of time between the arrival of out-of-state and in-state students to reduce the risk of virus transmission.

The move-in sign-up is currently available for students to begin selecting a move-in. Students will be able to select via their housing dashboard, which is accessible here: https://unmresidence.symplicity.com. Students will receive notice back confirming or denying their requested selection time. Students who are denied will be instructed to reselect a time with additional instructions to aid their selection.

Students must select a move-in time no later than 5:00PM on Friday, January 8, 2021. Students who do not select a move-in time will be assigned a time from the remaining available timeslots, and they will be notified of their assigned check-in time on Monday, January 11, 2020.

UNM has enacted several testing, quarantine, and isolation procedures for the safety of our community.
Please read this section fully to understand what may be required of you.

Required Testing
All positive COVID-19 cases are reviewed by a committee of medical and public health professionals who are authorized to take appropriate action to ensure the health and safety of the individual and the community, including isolation, additional cleaning, and invitations for testing of additional individuals. Students who are identified as a potential exposure or contact by this committee are referred for testing through a testing service provided by UNM Student Health & Counseling. Any resident who receives the referral for testing is required to complete the test; refusal to get a test once referred may result in a report to the Dean of Student’s Office and review for action under the Student Code of Conduct.

Isolation for Positive Cases
RLSH has set aside a portion of the residential area for those in need of isolation due to contracting COVID-19. Regardless of RLSH setting aside space, the best place for isolation is not in on-campus housing. If a resident can safely go home or elsewhere because they live locally or have family nearby, they should. If a resident does not live locally or have family nearby, then UNM RLSH will work to try to accommodate them. Please note, RLSH cannot guarantee a space for all.

Space will be limited and only available for UNM students who currently live in on-campus housing, are enrolled in classes, and are well enough to be on their own (as determined by a medical professional). Students who need medical attention that cannot be delivered remotely should be hospitalized or make other arrangements.

RLSH has been working closely with UNM Student Health and Counseling throughout this pandemic, and RLSH and SHAC will continue to coordinate the use of the dedicated isolation space. At the direction of SHAC or other medical professionals, RLSH may require a student to move into the isolation space and remain there until medically cleared to return to their original space. There are instances where student who is tested and in quarantine while awaiting results may also be required to move to the isolation space until test results are received.

Students will be expected to follow all additional requirements of isolation as outlined in an agreement electronically signed at the time of the move to isolation. Students who are found to have failed to follow the requirements of isolation may have their license agreement terminated and will no longer be permitted to remain in campus housing for the duration of the isolation period and/or for the remainder of the academic year.

Quarantine for Exposure
UNM has determined, in many instances, it is possible to allow students to quarantine in their originally assigned spaces, as long as they follow all the safety procedures covered by SHAC or RLSH at the time they are put on notice of quarantine.

RLSH has been working closely with UNM Student Health and Counseling throughout this pandemic, and RLSH and SHAC will continue to coordinate on necessary quarantine for students. At the direction of SHAC or other medical professionals, a student to may be required to quarantine in their assigned space for various lengths of time. This information will be provided to residents at the time they are notified of the requirement to quarantine. Students will be expected to follow all additional requirements or quarantine. Students who are found to have failed to follow the requirements of quarantine may have their license agreement terminated and will no longer be permitted to remain in campus housing for the duration of the isolation period and/or for the remainder of the academic year.

Required Self-Monitoring Period for all Out-of-State Travel
At the time of distribution of this document, Governor Michelle Lujan Grisham has ordered a 14-day quarantine for visitors to New Mexico, and the plan provided below should be followed by any student who travels out of state. We ask for your patience as we continue to monitor the changing situation and note that our guidance may evolve. We recommend self-monitoring and self-isolating while at home BEFORE traveling both in and out of New Mexico to further reduce the probability of infection and for added safety. Please note that selfisolating before returning to New Mexico does not decrease the 14-day self-monitoring period outlined below, it is just added safety for you and others. It does not matter if you have been tested before you arrive, you must follow these instructions.

Students arriving or returning from out-of-state locations are required to self-monitor for 14 days. During this time, students in our residence halls must restrict personal interactions on campus. Students not abiding by these rules are subject to disciplinary proceedings under the Student Code of Conduct.

DO:

  1. Follow all the protocols of check-in for access to the Residence Halls.
  2. Self-monitor and self-isolate BEFORE traveling to New Mexico.
  3. Begin responding to the UNM Daily Screening email upon arrival.
  4. Immediately self-report symptoms or a positive COVID-19 test on the COVID-19 reporting
    website; if reporting a positive case, immediately stop using any shared facilities and contact
    your RA for further instructions.
  5. Be prepared to move to isolation or quarantine space if directed.
  6. Attend classes remotely, NOT in person, during the 14-day self-monitoring period.
  7. Utilize carryout or mobile ordering pickup for food service (UNM food locations may be available
    for mobile ordering on Grubhub Campus Dining).
  8. Adhere to all advisories on social distancing and mask requirements, as well as all other
    residence hall policies.
  9. Wipe bathroom surfaces with sanitizer/disinfectant before and after use.
  10. Maximize social distancing at all times.
  11. Limit visits to shopping venues (grocery stores, bookstores) to a bare minimum; utilize on-line
    options, the UNM Bookstore delivers to the halls.
  12. Avoid areas of campus with groups of people, library, computer pods, SUB.
  13. Wash hands several times per day, preferable at least every two hours.
  14. Take your temperature at least twice per day with the thermometer included in your welcome
    kit; self-report if your temperature becomes elevated above 100.4 degrees.
  15. Avoid taking public transit or riding campus shuttles unless necessary.
  16. Avoid elevators.
  17. Avoid laundry facilities during peak times.
  18. Follow all instructional signage in buildings re single direction in order to maintain proper safe
    practices.


DO NOT:

  1. Do Not attend in-person classes during the 14-day self-monitoring period.
  2. Do Not enter La Posada (while open), rather use meal swipes for carry out at SRC Market or any
    swipe-and-go location.
  3. Do Not visit dine in restaurants or food service operations.
  4. Do Not allow others into your bedroom space – you alone should be there.
  5. Do Not utilize shared spaces like lounges, common areas, or kitchens.
  6. Do Not attend mass gatherings, including religious observances, even within social distancing
    parameters.

Living on campus through this pandemic involves the shared responsibility to help keep everyone safe and healthy. We outlined all the following information at the beginning of the fall semester and will maintain these expectations for the duration of the academic year.

Continued Amended Policies
RLSH will be implementing policies and practices with the goal of the safety of our residents and the greater community. These policies may evolve over the course of the semester, and the most updated version of expectations can always be found online at http://housing.unm.edu/coronavirus.html. RLSH will also include information in the Residence Hall Handbook, which will be electronically provided to you at move-in and will be available online at http://housing.unm.edu/current-students/expectations--conduct.html.

Guests & Gathering Limits
Until further notice, absolutely no guests, except for personal care attendants for students with accommodations, will be permitted in the residence halls at any time. Guests are any person who is not assigned to live in the specific residence hall. Residents may only congregate or socialize, while maintaining social distancing and face coverings, in the residence halls with students who live in their specific assigned residence hall. Students are only permitted to be present in the residence hall to which they are assigned.

Additionally, students are only permitted to have one other person in their room at any time throughout the semester. Apartment style halls may only have 2 additional persons present in the apartment at any time. All persons present in any given room must all live in the same residence hall. Any resident groups outside the residence halls but within the outdoor areas monitored by RLSH must abide by current group-size limits set at the department, university,
city, state, or federal level.

RLSH has eliminated double rooms until further notice due to the risk posed by students sleeping in close proximity to each other. Due to this restriction, RLSH will also be prohibiting overnight guests in student rooms.

Students found responsible for violating the guest policy should expect, at minimum, they will lose all visitor (limited to persons who live in the same hall) privileges and will be prohibited from having any other persons in their assigned space for the remainder of the semester. Additionally, if it is found that the guest policy is being violated at the same time other RLSH policies are being violated, it is exceedingly likely that the housing contract for the involved residents will be cancelled and they will be expected to vacate university housing. The only guest exception is during housing move-in and the planned end of semester closure when students will be permitted to have one guest assist them with the moving process during their move-in timeframe. Additional details related to guest presence at the planned end of semester closure will be released during the fall semester and will be dependent on the status of the health situation.

Any student requesting an individual exception to this policy should reach out to us at housing@unm.edu to be directed to the best individual to evaluate your request. Housing, other university staff, or emergency personnel with a legitimate business, health, or safety need for their presence in a residence hall may enter any of the residence halls, provided they are wearing appropriate face coverings.

Face Coverings
Per the public health order requiring all those in New Mexico to wear a face covering anytime they are not eating or drinking, and the University directive requiring all students to wear face coverings unless they are in their assigned dorm room, all residents are required to wear face coverings anytime they are outside of their assigned bed-space. In traditional and suite style halls, bed-spaces are considered the room a resident occupies. In apartments, bed-spaces are the individual rooms within the apartment, therefore the requirement for wearing face coverings includes the kitchen and living rooms.

For students who believe wearing a face covering will pose an undue burden based on a documented disability, we encourage you to work with the Accessibility Resource Center to request a reasonable accommodation. In the instance that any RLSH staff must enter the individual student apartments or rooms, students will be required to wear a face covering while the RLSH staff is present. Students who do not wear a face covering in the residence halls will be addressed through the residential conduct process; but may also be subject to additional disciplinary proceedings under the Student Code of Conduct, through the Dean of Students office. 

Roommate Agreements
Historically, RLSH has strongly encouraged students to complete a roommate agreement. This year, roommate agreements will be required for those living in the apartment and suite style residence halls. These agreements will set the foundation for how each apartment will assure accountability within the apartment for the part we all play to keep each other safe.

 

 

October 13, 2020 - Information About Closures

We will strive to provide a clear outline of what moving out will look like for the winter recess, and be as transparent and upfront as possible with you about our process if some or all of housing would need to close throughout the semester. For all financial information related to hall closures, please see the Financial Adjustments section of this document.

 

We are optimistic that RLSH will be able to operate the residence halls for the complete fall semester, and to that end will be closing the main campus traditional residence halls at 2:00PM on Saturday, December 12, 2020, as originally outlined in the housing contract. RLSH is planning that the main campus apartments (SRC and RVA), as well as Rainforest and Student Family Housing, will remain open for the duration of winter recess. UNM has outlined a change to the fall course calendar which includes the removal of fall break and the end of in-person coursework on Wednesday, November 25, 2020. RLSH recognizes that for some students this means you will plan to travel or leave campus at Thanksgiving break and not return until the spring semester begins; therefore students who check-out of their residence hall room at Thanksgiving will be given a CREDIT toward the spring portion of their housing contract. To be clear, a credit is not a refund; credits are funds which are applied to future housing charges. Any credits would be subject to discounts for scholarship, financial aid, and merit and/or grant aid. The credit amount will be 10% of the fall semester room rate charge, and only offered to those who fulfill all the following conditions:

  • The student returns their keys to the appropriate area or SRC desk no later than 8AM on Monday, November 30, 2020;
  •  The student packs their rooms according to the instructions in this document for End of Semester Closure; and
  • Returns to campus enrolled for at least 6 credits in the spring semester, and completes the spring check-in procedures to return to your room no later than the second day of class for the spring semester

Students who depart for the fall semester, either at Thanksgiving or in December, will be permitted to leave belongings in their rooms only if all items left in the room are packed into a “speed-pak” box which RLSH will provide to each student that needs one. Students will only get one box to pack their belongings and everything must either fit in the box or be taken with the resident at the time they leave the residence hall. Please see the section on “Moving Out & Managing Belongings” that outlines what you will be expected to do with your belongings in the instance that you are required to depart from campus.

RLSH is identifying four types of unanticipated closures:

  • Partial Closure - the closing of individual residence halls;
    • A partial closure would likely be the result of a cluster spread of COVID-19 related to a specific residence hall
    • o FOR EXAMPLE: there is spread showing in “X” Hall, but other residence halls appear unaffected; we may close only “X” Hall while keeping the other residence halls open
  • Intermittent Closure - the closure of all residence halls for a short-term basis;
    •  An intermittent closure would likely be the result of a cluster spread of COVID-19 within multiple residence hall communities, or related to a campus wide decision to reduce the density and presence of people on campus for a period of time, well before the planned end of the semester, with the intent to return people to campus before the end of the semester
    • FOR EXAMPLE: in early October UNM determines that main campus should return to limited operations for a 3 week period but plans to return at the beginning of November. The residence halls would close for the duration that UNM is on limited operations and only those who demonstrate an absolute need to stay would be allowed to remain in on campus housing.
  • Early Semester Closure - the closure of the residence halls for a short-term basis which immediately precedes the originally planned end of the semester;
    • o An early semester closure would likely be related to a campus wide decision to reduce the density and presence of people on campus for a period of time, which precedes the planned end of the semester closure, with the intent to return people to campus at the beginning of the next semester
    • FOR EXAMPLE: on November 10, UNM determines that campus should return to limited operations and does not plan to return to full operation until the spring semester. The residence halls would close for the duration that UNM is on limited operations and only those who demonstrate and absolute need to stay would be allowed to remain in on campus housing.
  • Contract Termination Closure - the closure of the residence halls which result in the early termination of the entire remaining housing contract term.
    • A contract termination closure would be related to a campus wide decision to reduce the density and presence of people on campus without the foreseeable return to campus for the duration of the housing contract. As a permanent reference point on the details related to RLSH’s unanticipated closure plan, and any updates we make throughout the semester, please visit: http://housing.unm.edu/coronavirus.html. We will maintain this page with any information related to closures throughout the semester/year, and where appropriate we will email those updates to students via their UNM email.

In the event there is a partial or intermittent closure, it is possible that you may be asked to:

 

a: Relocate to another residence hall; and/or

b: Depart from campus, unless granted an exception to remain.

The next section outlines what you will be expected to do with your belongings in the instance that you are required to depart from campus.

In the instance that RLSH must institute a partial, intermittent, or early semester closure, all affected residents will be required to vacate the residence halls within five (5) calendar days of RLSH releasing notice of the closure.

Residents will be expected to complete an Express Check-Out and potentially return keys (depending on the type and anticipated duration of the closure). This will be done at the SRC desk for any main campus residents and at the Rainforest desk for any residents at Rainforest.
Residents will be permitted to leave belongings in their rooms only if all items left in the room are packed into a “speed-pak” box which RLSH will provide to each student that needs one. Students will only get one box to pack their belongings into and everything must either fit in the box or be taken with the resident at the time they leave the residence hall.
If any of these temporary closures transition into a contract termination closure, RLSH will work with a local moving and storage company to remove the speed-paks from student rooms. Any student wishing to have their belongings shipped to them will be responsible for the full pre-paid cost of shipping and coordinating that request according to the instructions RLSH will provide at the time of the closure. Any belongings in student rooms which are not packed into the provided speed-pak will not be boxed, moved, or stored by the moving company; these unpacked belongings will be removed from the room and discarded.
For those residents not wishing to cover the cost of shipping, RLSH will pay for the cost of storage for 4 months after the closure. Students will need to make arrangements directly with the storage company to collect their belongings within the 4-month timeframe. Responsibility for any belongings remaining in storage after the 4-months will transfer to the resident to assume the cost of continued storage of their belongings.

Should the original closure announcement be a contract termination closure, all residents will be required to vacate the residence halls within five calendar days of RLSH releasing notice of the closure, and residents will be responsible for removing all of their belongings at the time they vacate. Any belongings left behind will be removed from rooms and discarded. RLSH will not pack, store, move, or ship any belongings left behind by residents if a contract termination closure is announced.

In the instance a student is unable to take all their belongings at the time they vacate, they can request a speed-pak and will be provided information for local moving and storage for coordinating their own moving and storage solution.
RLSH anticipates it will maintain a very limited exception process for students who demonstrate an absolute need to stay on campus in the event of a contact termination closure.

 

 

July 17, 2020 - Release of Fall 2020 Detailed Housing Overview and Re-Entry Plan

Today, via UNM email, all students who have been assigned a room with RLSH on main campus or at LoboRainforest have received the mid-July communication that has been referred to many times throughout the summer in our previous emails—and contains some important and new information about a) move-in procedures, b) the option to limit interactions and self-monitor for fourteen (14) days in one of our UNM communities, and c) much more about living on campus. 

UNM has continued to engage in careful and comprehensive planning in recent weeks as we prepare to reopen our campus and begin the new academic year. Our planning is guided by two fundamental priorities: promoting the health and safety of our entire campus community and ensuring an excellent academic experience for you.

Please refer to your email with the subject line: "UNM Student Housing: Detailed Fall Overview", and please refer to the following links/documents which were attached and contain all the shared information:

June 12, 2020 - Summary of email regarding Exception Process

RLSH knows that for some students who have been placed on the waitlist, living on campus provides the safest and most stable environment and therefore living on campus is critical for your academic success. This update outlines the Waitlist Exception Request process for waitlisted students, in order to request an exception from the waitlist, to request assigned housing for this fall.

Students who need to request a waitlist exception must complete a “Waitlist Exception Request” by Sunday, June 21, 2020 at 11:59PM for review and approval. This exception request is available by logging in here (https://unm-residence.symplicity.com/). All students who have completed the form by June 21 will have their cases reviewed and, if approved, will be allowed to select a room between June 23 and 24; students will receive notice of the decision regarding their exception request on June 23.

We do not anticipate that we will be able to approve all exception requests, therefore it is imperative that students completing the requests provide as much information regarding your circumstance as possible, to provide the deciding committee all the necessary information to evaluate your situation. Given the timeline for this process, there will be no opportunity for the committee to request clarifying information from students requesting exceptions. Note too, all students who were designated Tier 3 now have the “Waitlist Exception Request” available to them and can begin to review and complete the form. 

June 8, 2020 - Update to the Fall Assignments Process

Students have been sent an individualized email that indicates what Assignment Tier they are in, and details about the assignment process and/or information about the waiting list.  Students should read the contents of their email carefully, especially related to process, dates and instructions to follow.