Contract Cancellation

License Agreement Cancellation: A cancellation is the student-initiated termination of the License Agreement initiated prior to the first day of the License Agreement term. A License Agreement cancellation must be processed through UNM Residence Life and Student Housing and cannot be processed by any other UNM department, including UNM Admissions. License Agreement cancellations may incur a fee depending on the date of cancellation and the student’s enrollment status as of the date of cancellation submission and census date for the university. The fee scheduled is based upon a resident’s enrollment status and date of cancellation, and will be applied to the Student Bursar’s account (see next section for Cancellation Deadlines and Fees).

To request a License Agreement Cancellation, please login to the housing portal (where you completed your application) and use the contract cancellation form. Please remember that all of the following processes are exclusive from any University withdrawal processes you may need to complete. For contract release (which takes place after the first day of the contract) please contact your Hall/Area Coordinator. Please read further for more information on cancellations, no-show, and contract release to ensure you are following the correct process and to understand the fees incurred with each. 

Fees for Fall 2024:

Not Enrolled Students (Fall)

1. Cancellation received on or before July 8, 2024 - $0  No Charge

2. Cancellation received on or before July 30, 2024 - $0  No charge if no fall enrollment

3. Cancellation received on or before August 14, 2024 - $0  No Charge if no fall enrollment

Enrolled Students (Fall)

1. Cancellation received on or before July 8, 2024 - $0  No Charge

2. Cancellation received on or before July 30, 2024 - $500 if enrolled 

3. Cancellation received on or before August 14, 2024 - $900 if enrolled

Fees for Spring 2025:

Not Enrolled Students (Spring)

1. Cancellation received on or before December 22, 2024 - $0  No Charge

2. Cancellation received on or before January 2, 2025 - $0  No Charge if no spring enrollment

3. Cancellation received on or before January 16, 2025 - $0  No Charge if no spring enrollment

Enrolled Students (Spring)

1. Cancellation received on or before December 22, 2024 - $0  No Charge

2. Cancellation received on or before January 2, 2025 - $250 if enrolled

3. Cancellation received on or before January 16, 2025 - $500 if enrolled

Students who apply for immediate move-in after the License Agreement term start date have one week (7 calendar days) after submission of the License Agreement to complete a cancellation, regardless of date of receipt of an assigned room; cancellations within these 7 days will be charged a fee of $900.

Cancellation rates for spring 2025 are only applicable to residents initiating the contract at the start of the Spring 2025 semester; any student living with RLSH for the Fall 2024 is considered a License Agreement Release.

A release is the termination of the License Agreement after the resident has taken occupancy of the space assignment or after the first day of classes for the semester, whichever occurs first. After occupancy or the first day of class, Residents wishing to terminate their License Agreement must submit a License Agreement release request through the RLSH Hall Coordinator, Area Coordinator, or Assistant Director of Residence Life.

To request a License Agreement Release, contact your Hall/Area Coordinator. License Agreement Releases incur charges associated with the date of the completion of the License Agreement Release and the actual move out date; the enrollment status at the later of these two dates is what is used to determine fees. The License Agreement Release fees are based upon a resident’s enrollment status, semester and the class week during which the move out is completed, as follows:

Main Campus 

Enrolled at date of release and move-out

On/Prior to Monday of class week 1: Daily Rate + 40% of remaining contract

On/Prior to Friday of class week 3: Daily Rate + 50% of remaining contract

After Friday of class week 3: No refund for active semester + 20% of remaining contract

Not Enrolled at time of release and move-out

On/Prior to Monday of class week 1: Daily Rate + 30% of remaining semester charge

On/Prior to Friday of class week 3: Daily Rate + 40% of remaining semester charge

On/Prior to Friday of class week 8: Daily Rate + 50% of remaining semester charge

After Friday of class week 8: No refund for active semester

Students who complete a contract release during the winter recess period will be charged the release rate for students who release on/prior to Monday of class week 1 for the following semester of the contract.

A “No Show” occurs when a resident fails to pick up their keys by 5 p.m. on the first day of class or within 7 calendar days of their assignment being made, whichever comes later, or a student who notifies RLSH they will not be claiming occupancy as of the first day of the License Agreement Term.

A student designated as a No Show will have their License Agreement administratively cancelled. For all students declared a No Show, the No Show Fee will be assessed to the student’s Bursar’s account. The No Show fees and charges for the Fall 2024 and Spring 2025  semesters will be assessed depending on a student’s enrollment status as follows: 

Enrolled Students: Daily rate + 40% of remaining contract
Not Enrolled Students: Daily rate + 30% of remaining semester charge

License Agreement Cancellation: A cancellation is the student-initiated termination of the License Agreement initiated prior to the first day of the License Agreement term. A License Agreement cancellation must be processed through UNM Residence Life and Student Housing and cannot be processed by any other UNM department, including UNM Admissions. License Agreement cancellations may incur a fee depending on the date of cancellation and the student’s enrollment status as of the date of cancellation submission and census date for the university. The fee scheduled is based upon a resident’s enrollment status and date of cancellation, and will be applied to the Student Bursar’s account (see next section for Cancellation Deadlines and Fees).

To request a License Agreement Cancellation, please login to the housing portal (where you completed your application) and use the contract cancellation form. Please remember that all of the following processes are exclusive from any University withdrawal processes you may need to complete. For contract release (which takes place after the first day of the contract) please contact your Hall/Area Coordinator. Please read further for more information on cancellations, no-show, and contract release to ensure you are following the correct process and to understand the fees incurred with each. 

A release is the termination of the License Agreement after the resident has taken occupancy of the space assignment or after the first day of classes for the semester, whichever occurs first. After occupancy or the first day of class, Residents wishing to terminate their License Agreement must submit a License Agreement release request through the RLSH Hall Coordinator, Area Coordinator, or Assistant Director of Residence Life.

To request a License Agreement Release, contact your Hall/Area Coordinator. License Agreement Releases incur charges associated with the date of the completion of the License Agreement Release and the actual move out date; the enrollment status at the later of these two dates is what is used to determine fees. The License Agreement Release fees are based upon a resident’s enrollment status, semester and the class week during which the move out is completed, as follows:

Main Campus 

Enrolled at date of release and move-out

On/Prior to Monday of class week 1 Daily Rate + 40% of remaining contract
On/prior to Friday of class week 3 Daily Rate + 50% of remaining contract
After Friday of class week 3 No refund for active semester + 20% of remaining contract

Not Enrolled at time of release and move-out

On/Prior to Monday of class week 1 Daily Rate + 30% of remaining semester charge
On/prior to Friday of class week 3 Daily Rate + 40% of remaining semester charge
On/Prior to Friday of class week 8 Daily Rate + 50% of remaining semester charge
After Friday of class week 8 No refund for active semester

Students who complete a contract release during the winter recess period will be charged the release rate for students who release on/prior to Monday of class week 1 for the following semester of the contract.

No Show: A “No Show” occurs when a resident fails to pick up their keys by 5pm on the first day of class or within 7 calendar days of their assignment being made, whichever comes later, or a student who notifies RLSH they will not be claiming occupancy as of the first day of the License Agreement Term. A student designated as a No Show will have their License Agreement administratively cancelled. For all students declared a No Show, the No Show Fee will be assessed to the student’s Bursar’s account. The No Show fees and charges for the Fall 2025 and Spring 2026 semesters will be assessed depending on a student’s enrollment status as follows:

Enrolled Students: Daily rate + 40% of remaining contract
Not Enrolled Students: Daily rate + 30% of remaining semester charge